A running record of every meaningful change to OnePointe — feature releases, security and compliance updates, infrastructure improvements, and the occasional letter from our team. We publish updates as they happen. Subscribe via your account manager to get them in your inbox.
The Title VI module — for cases involving discrimination based on race, color, or national origin — is rolling out to all customers this week. Includes intake forms calibrated to OCR's investigation framework, outcome letter templates, and integration with the existing audit trail.
Enterprise customers can now bring their own encryption keys via AWS KMS. Keys remain in your AWS account; OnePointe encrypts and decrypts via your grant. You can rotate, revoke, or audit access independently of us.
We're opening 100 pilot slots this year — six months of full platform access at no cost — for institutions ready to do this work better. Our CEO Albert Roberson on why we structured it this way and what we hope to learn from this cohort.
Our annual SOC 2 Type II audit has been completed by a Big Four firm with zero findings for the third year running. Report covers the 12-month period ending February 28, 2026 and is available under NDA via your account manager.
Investigators can now generate calibrated interview questions tailored to a case's facts. Questions are drafted based on the case file, reviewed by the investigator, and adjusted before any meeting. Always advisory — the AI never asks the question itself.
We rebuilt the public-facing intake from scratch around the people who actually use it: students in the middle of a hard week, faculty observing something concerning, third-party reporters, parents. The new flow opens with a single calm question — what would you like to do? — and routes to the right form or status check from there.
Production infrastructure now runs active-active across us-east-1 and us-west-2. Failover is automatic with a 5-minute RTO. RPO remains zero for the case audit log via synchronous cross-region replication.
New Reports module surfaces case density and trend hotspots across campus buildings, residence halls, and academic spaces. De-identified by default; aggregation thresholds configurable per institution to prevent re-identification of small populations.
Deque Systems completed an independent third-party audit of OnePointe against WCAG 2.1 Level AA. The conformance report (and our remediation plan for the three documented gaps) is available under NDA.